Frequently asked questions

How far in advance should I book the photobooth?

We recommend booking at least 4–6 weeks in advance to secure your preferred date. However, we can accommodate last-minute bookings based on availability.

Can we customize the photo templates and backdrops?

Absolutely! We offer customizable photo templates and a variety of backdrop options to match your event theme. We can even create a custom backdrop or template for an additional fee.

How much space is required for the photobooth?

We recommend a space of approximately 3m x 3m (10ft x 10ft) to ensure there’s enough room for the booth, backdrop, and guests.

How long does it take to set up and tear down the photobooth?

Setup typically takes about 45 minutes to 1 hour, and teardown takes around 30 minutes. This time is included in your booking, so it won’t cut into your rental period.

Do you require electricity or Wi-Fi?

We require a standard power outlet within 5m of the setup area. Wi-Fi is needed for digital sharing, but if it’s unavailable, photos can still be saved and sent later.

What is your payment policy?

A deposit is required to secure your booking, with the balance due on or before the event date. Payment methods include Paynow/Paylah, bank transfer, or Cash.